Helping Truckers Fix their CSP ( Company Safety Profile)

Most trucking agents are aware that the SAFER report is one of the most scrutinized public tools available to underwriters. But what most agents are not aware of what the insured should do to fix it. The Safer reports are not perfect and can penalize an insured greatly at renewal time. While the insured should know what to do, it would be smart for you as an agent to know how as well.

It would be very smart to:
1) ask the insured if there are any errors in SAFER when working on a submission
2) finding out if the insured has sent documented evidence to correct the issue
3) getting a copy of the documented evidence and getting it to the insurance company

From Professional Safety Consulting

MONITOR YOUR CARRIER’S PERFORMANCE
The Company Safety Profile (CSP) is the most comprehensive summary of a carrier’s safety performance. It includes operational data, history of Safety/Compliance Reviews and Federal safety ratings, accident history and roadside inspection data.
Carriers should periodically obtain their CSP and conduct a thorough review. A CSP can be ordered online through SAFER (Safety And Fitness Electronic Records) at http://safer.fmcsa.dot.gov. Under “FMCSA Services” click “Company Safety Profile”, enter your DOT number and e-mail address, and follow the instructions.
If you find inaccurate information on your profile:
1.
Write to the agency that conducted the inspection or completed the accident report.
2.
Explain in your letter what data or record is in error, and submit documentation to support your correction request. The agency is then responsible for making the correction and keeping you informed of the status.
Or, you can file your concern online through the FMCSA DataQs system at https://dataqs.fmcsa.dot.gov. Through this system, your concerns are automatically forwarded to the appropriate agency for resolution.